Rochester, New York, Harley-Davidson, Kawasaki, Yamaha, ATV, Motorcycle, Utility Vehicle, Dealer, Used, Parts, Service, FInancing

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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Jimmy Mac had me sold when I left there last summer. Very knowledgeable and a keen eye for detail. So when spring came this year, It wasn't about putting me on a bike and getting me out the door-but IN the right bike for me. I had my bike with add ons in less than a week. No small feat because my parts were not easy to find. Jim went out of the store to get them for me and lost who knows how much in sales for himself? In this day and age it's great to have a salesman that puts his customers first. Thanks Jim! I love my new FAT BOB! Mike D"

By: Mike Rochester,NY

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"I have had nothing but great service from everyone at the store. The service dept has been great putting on all my add ons during the winter months. You guys are awesome. Thanks"

By: David Rochester,NY

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"Jim in sales really knows his stuff. Had a hard time picking out the right bike and he made my decision process eaiser than I thought. Tim in parts is a walking catalog AWESOME . I liked the dealership so much I sold 5 bikes to friends of mine because of Gary and his team keep up the great work."

By: Tango Webster,NY

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"Just EXCELLENT in all respects to sales, customer service, part selection and Harley Davidson support. NO question too small or large with Cycle Stop staff not have or get for you.I bought my first bike there and my second for the above reasons! VERY time I go there, friendly, helpful not to mention the hot coffee! Great dealer & support staff. Thanks Jim, my sales person for the ride of my life! "

By: Bill Ontario,NY

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By: bob rochester,NY

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"I live over 4 hours from Rochester Cycle Stop and have been back twice to buy new Harleys and that pretty much speaks for itself. My first experience with Cycle Stop was when I purchased my 2006 Lowrider and Jim in sales and Kathy in parts impressed me with their professionalism and can do attitude. My second purchase was a 2008 Street Glide (Sweet Glide) Jim was once again patient, knowledgeable and friendly. I felt really comfortable dealing with your dealership especially Jim Mc Daniels. Thanks Neil"

By: Neil Greenfield Center,NY

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"Looks like the old man was right! "Come get me when you get a real bike!" I thought he was nuts! Turns out he was right all along. Should have known better than to doubt a member of the "Greece Gully Jumpers"! I grew up with stories about Harleys. My grandfather and father raced back in the forties and they knew what a bike should sound like. Now I do too. Thanks Jim to you and everyone at Cyclestop for making a lifelong dream come true! I'll see you at the 1K check up! Now tell me about that dyna glide........LOL! Mark Cooper 2005 XL1200 Custom Ps-the wife says thanks, I'm in alot better mood now!"

By: Mark Holley,NY

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"Early this summer, I decided to fulfill a lifelong dream of purchasing a Harley Davidson; more specifically a 2007, Softail Deuce. I found one locally but the color just didn�t work for me and the dealer didn�t offer an alternative plan. So I did a search on the Internet and found the Cycle Stop in Rochester. After exchanging a few emails with Jim McDaniel, he told me that they had two in stock and I could have my choice of either. On July 13, 2007, I visited the store and met Jim. Not only is he thoroughly knowledgeable of the products they offer, he is a true gentleman and took the time and effort to make me feel completely at ease. He even wheeled the bike outside so I could see how the paint looked in the sunlight. The price they asked was more than fair and Jim even arranged to have it delivered to my house in a timely manner. I received the Deuce July 27, 2007. It was delivered in a covered trailer in perfect condition. The fellow who made the delivery was Mario from their service department. He too is a fine fellow and took great pains to make sure that the delivery process went smooth as silk. I can�t say enough about the Cycle Stop and would recommend the store and more importantly, their staff to anyone."

By: Mike Liverpool,NY

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"Matt & Dick are great, they always go above and beyond to make each customer feel special. Ryan and the boys in service are top notch. I am on my 3rd vehicle purchse from Cycle Stop and will continue to shop and support my local dealership."

By: Joseph G Rochester,NY

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"Great people to deal with thanks you."

By: Anonymous hilton,NY

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"We bought our Harley Road King from you last Aug. with no problems....the sale department was great....have used the service department on my Yamaha v-star before and also was great....Overall both the Harley and the Yamaha sides have been great to work with...."

By: Kevin rochester,XX

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